Connect Local Printer Using Remote Desktop Connection


Posted by Richerd Wilson | Posted in , | Posted on 12:09 AM

If you have a large number of computers to support and a limited amount of time, connecting to those computers remotely can save you a great deal of time and hassle. The ability to connect remotely will help you be more productive, but it is important to tweak those remote settings so that you can use your local printers and other resources.

1. Log on to your computer and click on the "Start" button. Click on the "Run" option.
2. Type "mstsc" in the box and click "OK." Type the name of the computer to which you wish to connect when the remote desktop connection box appears.
3.Click on the "Options" button and go to the "Local Resources" tab. Click the "Printers" check box and click "Connect." When you connect to the remote computer, you will have access to the printers on your own computer.

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Solve Printing Problems


Posted by Richerd Wilson | Posted in , | Posted on 1:12 AM

Few issues seem to cause their users more problems in regards to Information Technology than printers. Printers are simple devices, straight forward to use, and require little if any maintenance, but when they do produce problems, it normally leaves their user dumbfounded, and it normally happens just when they need the printer the most.

In this article, I'll provide some information on how to get the best out of your printer so that you can get the print results you desire, on how to maintain is life and avoid any issues along the way.

As stated earlier, printers are fairly simple devices. The paper is fed into the printer, the toner or ink cartridge prints to the page whilst inside the printer, and the printer feeds the paper back out to the output tray. These are the 3 main steps, and with these, are the 3 issues that could potentially cause problems for users.

Firstly, believe it or not, you need to ensure you're using the correct type of paper for your printer, as there is different thicknesses and weights. Using an incorrect printer could not only cause jams in your printer due to the paper not being feed through properly, but it could also results in poor print quality. Look for a good quality print paper. Most printers should be able to use a multifunction paper which is 80g/A4 and is suitable in photocopiers, laser printers, mono inkjet printers and plain paper faxes.

The toner is also an important point. When possible, try to use the original manufacturers toner, as this is guaranteed to be compatible with your chosen printer, which should therefore result in less issues, and a better print quality.

Printers require little maintenance, if any at all, but one thing you can do to try and keep away any printing issues is to fan your paper before placing it in the printers tray. Fanning the paper basically separates the pages so that the printer can easily feed an individual sheet at a time. Normally, when printing paper is stored in its packaging, it'll develop static which will make the pages stick together. Without fanning the pages, the pages will likely stick together whilst in the tray, meaning more than one page at a time may be feed into the printer during printing, which may result in a paper jam.

If you do experience a paper jam, the easiest resolution is to remove the paper tray and toner, and thoroughly clear out any paper wedged inside paying special attention to small bits of paper floating about, as even these can cause paper jams in the future if there not removed straight away.

If your printer produces poor print quality, it can be one of three things. It can either be poor printing paper as discussed earlier. It can be as a result of your print settings within your operating system, or it can be as the result of a dodgy toner cartridge. Believe it or not, it's possible for toners (as simple as they are) to come out malfunctioning out of the factory. If they do malfunction, you may see strange print patterns on the page. However, before replacing the toner due to this, it's worth giving the inside of the printer a clean with a dry cloth, just in case there's dried toner flakes floating around, as these could be causing the issue. If you've already done this, and the printout is still not to your liking, it's worth exchanging the toner as it's likely faulty.

As stated earlier, printers are simple devices,but can cause problems if some basic steps aren't carried out by its user. So to make your life as simple as possible, follow the steps in this article, and hopefully it'll be the last of your printing issues.

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Set Up Canon Wireless Printer


Posted by Richerd Wilson | Posted in , , | Posted on 2:31 AM

Whether you need to print without wires via a wireless network to a desktop or laptop, this article can have you printing without boundaries in minutes.
things you'll need:

* Canon Printer
* Setup CD
* Computer
* Wireless Network
* Router

1. Power on your Canon wireless printer after you have removed it from the packaging. Insert the ink cartridges when prompted on the screen. Your first printer ink cartridges are included. If you have a computer already connected to a desktop or Windows XP, skip to step 7.

2. Print and scan the alignment sheet as prompted on the printer screen. Press OK when done.

3. Insert the setup CD even if you are connecting your Canon printer via wireless network. There are printer drivers created for wireless networks on this CD.

4. Follow the CD setup instructions on the screen. Have the printer find the actual wi-fi network signal that you will be using and select that on the printer screen and on your computer. The wi-fi light will be on when the network is connected.

5. Print a test page from your computer when everything is completed on the screen and if you are prompted by the Canon setup CD to do so.

6. Go into printers and ensure Canon is set as your default printer. This will ensure all software will use this as your primary printer. There will be a check mark next to it.

7. Go into printer setup and search for a printer connected via network on your computer. This may take a few minutes. You must enable printer and file sharing on both computers before you will be able to view a USB connected printer on a network.

8. Select use this printer when it finds your printer. Make sure it is set to be the default printer and print a test page.

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Installing Network Printer on Windows XP Vista


Posted by Richerd Wilson | Posted in , , , | Posted on 11:34 PM

I know this is a lot of information to read and understand. Think of it as an investment and not a burden. I have tried to include what is necessary without writing a whole book about a 5 minute procedure.

Summary of steps to install a network printer.
1. Download the most recent driver from the manufacturer's website.
2. Configure network settings on the printer.
3. Use the Add Printer Wizard to create a local network printer on the pc.
4. (Optional) - share printer to other users.

If you are performing this type of installation for more than a handful of people, it is best to install this once on a Windows Server and share that printer to everyone. Normally it takes between 5 and 10 minutes to perform this type of install on each pc.

1. Download the most recent driver.
Visit the manufacturer's website to obtain the latest driver - print drivers can be found in the support area searching by model number.
( this is important because early problems are fixed and drivers are updated )
For color printers you want to download a PostScript driver.
Black and White - monochrome printers work fine with a PCL driver.
*Run-Unzip-Extract* to a known location on the computer -
c:temp -or- c:*printer model*

2. Configure network settings on the printer
If you are a small business or an at home office you probably have a tiny router that handles what is called DHCP ( this is a service that manages IP addresses ).

The bad thing about these little devices is when they lose power, IP addresses are re-assigned on a first come basis.

I suggest using a static IP for all installations. Log into your printers web interface using the DHCP assigned IP address and change it to a static IP high in the range.

If available, I use, since most routers start assigning IPs at

If you have IT people who control your network, they should be consulted before making any changes to IP settings.

3. Using the Add Printer wizard
Go to Printers in the Control Panel - there are different ways to get there - just find one

Click the Add a Printer link

Choose - Add a local printer

**Note** - I know you have a network printer and the second choice is network printer and it makes logical sense to choose that - but you have to trust me and not think for yourself on this one.

Choose to Create a new port - select Standard TCP/IP Port in the dropdown list

Fill in the information - IP address you chose to use

If it detects the device type - great - if it doesn't - click OK and Next anyway
( leave it generic or whatever it says )

Next is where we browse to the location you Extracted-unzipped the drivers ( this could also be to the CD you have ). Most of time when you download drivers they are in exe form or zipped and have to be Run and extracted before becoming available for use

Install the printer driver

Click Have Disk

Click Browse

Navigate to the location containing an INF file within the driver directory you created

Double-click the inf file or select it and click Open

Then click the OK button

Select your model and click Next

If it asks you to keep or replace the driver ( make a choice )

Then you will be asked to name the printer - On a server install it is best to make this a general term like - Office Color - or - Department BW.

Then you will be asked to Share the printer ( this is the Optional part for Server installs )

Just click Finish and the driver will be installed

4. Optional sharing the printer

Right-click the printer in Printers and Faxes and select Properties

click on the Sharing tab and choose to share and give it a share name

The Network Printer option I told you to ignore earlier is for connecting to shared printers. The fast way to install a *shared* printer is to:

Click Start and select Run ( if you do not have a run just type the UNC name into an address bar )
Here is a link describing what UNC is
Type in the UNC name of the PC with the shared printer
Click OK

You will be presented with share folders and printers
Double-click the printer to install


1. Some printers need to have the port configured for a different RAW number or with LPR settings

The documentation or support site should cover what special settings are required.
Sometimes the default 9100 needs to be changed to another number, but usually it is an LPR port with a queue name of LPT1 - PORT1 - PS - AUTO - or lp, the LPR Byte Counting is sometimes necessary also.

You can configure these settings by going to the Properties of the printer
Select the Ports tab and click the Configure Port button.

2. The format of the IP address is important - do not use any leading zeroes that you may see on a config page or web screen

i.e. should be programmed into the port as

3. IP addresses are important - normally on small networks 192.168.0. networks cannot print to 192.168.1 addresses - If your router changes its settings are has to be reconfigured, be sure to double check that you are an the same *Network ID* (first three sets of numbers), I have seen routers change back and forth between networks and different brands use different defaults.

4. Sometimes the ports on servers and workstations become corrupted and need to be deleted and recreated.

5. Sometimes you might have a *Network Security* application that blocks communication to a new printer - watch for popups when attempting your first print.


Fix Offline HP Printer


Posted by Richerd Wilson | Posted in , , | Posted on 12:34 AM

Timeframes are a part of a typical day in the life of the office worker. When an HP printer goes offline, it can easily stifle your workflow, which in turn can cause frustration. Now put that hammer down and realize that there are a few troubleshooting steps to try before resorting to such extreme methods. Relax, take a deep breath and get your printer back online so that you can view the ink on printed paper.


1. Check the cables to and from the printer to the computer and make sure that all of the connections are secure. A disconnected cable is often the cause of rendering the printer offline.

2. Turn the printer off and back on. Sometimes it could be just a glitch in the network. Reset the printer by turning it off and then wait 60 seconds and turn it back on again.

3. Check the toner or ink cartridge. Most HP printers have the capacity for both color and black ink or toner cartridges. They will normally run on just one of the two; however, when the one installed becomes too low or is installed incorrectly, it will go offline.

4. Check for torn paper, paper clips, sticky label residue and other items that could be the cause of printer jams. Any of these will stop a printer in its tracks.

5. Set the printer as your default printer and see if this resets it to online status. From the Start menu, select "Control Panel". Select "Printers and other Hardware". Under "Pick a Task", select "View Installed Printers or Fax Printers". Select the questionable printer that is offline. Select "Printer" from the pull-down menu. Click on "Set Printer as Default".

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Fix HP Printer Errors


Posted by Richerd Wilson | Posted in , | Posted on 9:48 PM

Many times, when an HP printer has an error, the cause is clearly shown on the monitor. However, in other cases, the cause of the HP printer error may be a complete mystery. Instead of going on a wild goose chase to find the exact solution for the printer error, it's better to try a series of routine troubleshooting steps first. If these steps fail to fix the printer error, you may find the solution on the HP website.


1. Ensure that the HP printer cables are properly connected. If in doubt, turn off the printer, unplug it and disconnect all of the printer cables. Plug it back in and reconnect the cables. Turn the printer back on again to see if the error has cleared.

2. Check the HP printer cartridges and printheads to ensure that they're installed properly. Also see if the printer cartridges are empty. If the ink cartridges have sufficient ink, reinstall the cartridges and the printheads. If an ink cartridges is empty, replace it with a new one.

3. Make sure that the HP printer's software is properly installed. If the device does not respond when you try to print or the printer software won't initialize, uninstall and reinstall the HP printer software.

4. See if your computer's firewall is preventing the HP printer from functioning properly. Open your firewall preferences and add the printer software executable file (*.exe) as an exception or disable the firewall temporarily to see if this fixes the error.

5. Check the print settings in the HP printer software if the pages don't print properly. Make sure that the margins are set to at least the minimum margins that your HP printer supports. Also ensure that you've selected the correct printer settings for the paper size and type of document you're trying to print. To access these printer settings more easily, open the HP Solution Center.

6. Clean and align the printer cartridges. Open the software for your HP printer or the HP Solution Center to access these maintenance features.

7. Double-click on the HP printer icon in the systray on the bottom right of the screen, if it appears. Look under "Status" in the printing queue to read the error messages. Right-click on the entries and select "Cancel," if necessary.

8. Navigate to the HP website to search on your specific printer model if these steps fail to fix the printer error. Click on "Support and Troubleshooting." Click "Solve a Problem" to find solutions for the HP printer's specific error. Also check the "Software and Downloads" area for software and driver updates.

5 Ways to Save with Managed Print Services


Posted by Richerd Wilson | Posted in | Posted on 3:33 AM

Going, going, gone. That phrase, once the preserve of auctioneers, could just as easily describe the current state of what we once knew as ‘budget surplus’. But while spending – particularly within IT areas – is seen significant cuts across the board over the last couple of years, businesses and their employees continue to print like it’s going out of fashion. If anything, quite the opposite is true.

Since 1997, printed pages have increased almost seven-fold at a relatively even rate to the present day. Data from the IDC reveals that, in contrast, copied pages flat-lined until 2003, at which point they steadily declined. The truth is thus out: people like to print.

Any owner of a small or mid-sized business knows that printing accounts for a hefty line item at every budget review. It’s no surprise, then, to find low cost print management solutions on every CFO’s wish list.

1.) When in doubt: duplex. Since the majority of sane business owners will accept the need for printing in reasonable quantities, thorough application of a common sense approach can often save between 30-50% of a company’s print requirements. How? Simple: set duplex as standard, printing two sides instead of one. Businesses on cost-per-page contracts can do their own math.

2.) Streamline the supply chain. In other words: don’t buy why you don’t need. The likes of Hewlett Packard and other leading print manufacturers, along with their preferred vendors, will take on responsibility for providing all the consumables you need upfront, restocking as required (monitoring usage as you go) and billing on a monthly or quarterly basis. It’s the easy way to avoid a storage cupboard packed with expensive inks and toners.

3.) Consider your options. Save marriage for your personal life. In today’s competitive market, there’s no need to make lifelong commitments to any given manufacturer just because it’s what you’ve been doing for years. A comprehensive review of your business’s print environment and habits will reveal the best print solution for your current needs. Knowing what you need will enable you to get a managed print solution tailored to your business that scores high on both ROI and TCO.

4.) Find hard savings in software. Print management software is one of the easiest and fastest routes to create savings and serious efficiency within your print environment. In short, with the right software, productivity will increase (imagine no more bottle necks and minimized downtime); costs and TCO will drop (as will unnecessary use of colour inks and other consumables; while limiting user access to expensive stocks and colour print options); you’ll know to within 1dpi what to invest in and why thanks to accurate print environment analysis and reporting, and people will at last print as they were meant to – not as they want to.

5.) Consolidate with Multifunction printers. There’s more to a multifunction printer than just its neat, space saving appearance. Capable of looking after everything from copying and faxing to scanning and, of course, printing, an all-in-one printer equipped with the right software can also serve as a highly efficient electronic document management device for the entire business, turning dusty, space-wasting hard-copy archives into something very ‘twentieth century’. Not only that, but the energy savings from having one device rather than several plugged into the wall will also help you see green in more than one way. 


Printer Duty Cycle?


Posted by Richerd Wilson | Posted in , | Posted on 2:03 AM

Duty cycle is a printer related specification that is generally used to define the printing workload that a printer can handle. It's usually measured in months and can be a surprisingly high number.

Before you start comparing duty cycles as you are shopping, it's important to understand where the duty cycle rating comes from. The duty cycle is usually based on stress testing that is conducted by the printer manufacturer. As each manufacturer defines "stress test" differently, each duty cycle rating tends to be different. As such, you will see significant differences in the duty cycle ratings between manufacturers.

Why is there so much difference in cycle ratings? In part you can thank Hewlett Packard, who as the industry leader in business printers, tends to shoot high in terms of duty cycle ratings. Most other printer manufacturers follow in the footsteps of HP so they also tend to mirror their duty cycle ratings. In reality, most businesses and home office users print 5 to 8 percent of a printer's stated duty cycle.

When shopping for a new printer, you are better off removing the duty cycle figure from the equation as it's really not an accurate number. Instead consider focusing on factors like:

Paper tray capacity - This defines how much paper the tray can hold in between refills. If the tray only holds 100 pages and your office prints over 100 pages a day, the tray will have to be refilled at least once a day.

Printing volume - Estimated printing volume should be one of the major factors you consider when choosing a printer. The printing volume should dictate the type and quality of the printing machine that will be needed. This estimate will also play a role in long term printing costs. The simplest way to estimate printing volume is keep count of the number of pages printed in a month, or speak with the person in charge of purchasing paper. Based on the amount of paper that is purchased each month, he or she should be able to provide a figure for the total printing volume.

By basing your purchase on printing volume versus duty cycle ratings, you'll be far more accurate in matching a printer to your true needs.

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Troubleshooting Colors for Prints


Posted by Richerd Wilson | Posted in | Posted on 1:54 AM

Four color printing is a printing process used in most commercial printing companies to give you prints that are truly rich in color, and in the process, details.

Four color printing replicates your original photo's and design's colors, so you can have bright, brilliant colors on your prints.

Color Wheel Scheme
The color wheel is always a great device you can use to help you get the right color combinations. The color wheel gives is an ingenious tool you can use to observe colors, how it works in relationship with other colors and the like.

So look no further if you truly want help with your color selections for your prints. The color schemes that you can find in the color wheel can help you truly get colors with harmony and color combinations that offer contrasts.

The Complementary Color Scheme - give you colors of great contrast. This philosophy works by picking one color and then pairing it up with the color sitting right opposite to it. With the arrangement of the color wheel, you get nothing but colors with high-contrast to each other.

o With this color scheme, you can experiment pairing up warm and cool colors.
o It offers some of the strongest contrast you can find.

The Monochromatic Color Scheme - is perhaps one of the most familiar color combinations there are. You can achieve a monochromatic look by changing the intensity or saturation of one color. So you are moving up and down, from light to dark, on one color. You take colors within that range and use it to achieve this look.

o Colors blend well easily, thus, creating harmony.
o Colors are balanced too but that leaves little room for contrast.

The Analogous Color Scheme - is somewhat similar to the monochromatic scheme as it uses colors that are neighbor to each other. This means that you can use colors that gradually moves on to the next colors - like yellows that gets warmer, moving to oranges and reds.

o Analogous colors can blend easily too but offers a certain variety with the different colors you can use.
o Analogous colors gives contrast too but not as much as complementary colors.

Color saturation is an important factor to qualify when adjusting your colors. Saturation pertains to the purity of color, so you know the measure of your color and its value. You can retain the redness of a color with the intensity you need.

o Saturated colors can bring you the attention you need while de-saturated colors give off an air of seriousness and professionalism, especially dark de-saturated colors.

Rich Black
Not too many people know this, but black too have varying intensities. Black, when used in your prints, sometimes fail to come out as black as you would have hoped.

To create a rich black, you would have to use and combine the color black with other color's black. Move into the darkest green which is also pitch black in color and combine it. To this, your prints enjoy a layer of black you can see and "feel" on your prints.

Observe these simple pieces of advice in your print designs and apply it for your four color printing. See just what colors can do to brighten up your campaign, and in the same process, brighten up the world as well.


Tips and Tricks to Troubleshoot Your Printer Problems


Posted by Richerd Wilson | Posted in , | Posted on 9:09 PM

Almost anyone would find it disappointing that after a gruesome task of typing or encoding documents, the printer failed to print. If you’re in such a hurry, maybe you’d just find a kiosk or printing shop than try to fix the printer. But the best solution would be to troubleshoot where the problem of the printer is, and try to solve it. Here are some of the tips on fixing printers:

Clean it

Prevention is better than cure: so clean your printer. You should cover the printer when not in use to avoid dust from accumulating inside it. Dust and dirt could clog the printer head. Also, you could use small vacuum or compressed air to clean it. To clean the cartridge head, you can try using either moistened Q-tip (with either alcohol or just water).


Another tip on fixing the printer is running the Utility Maintenance at least once a week (even though it consumes a significant amount of printer ink). An alternative would be to print one colored page document which consumes less amount of ink. Frequent use of printer avoids drying up or clogging of the nozzle or head of the cartridge where the ink comes out.

The utility maintenance has different functions: head cleaning, print head alignment, ink replacement, nozzle check, among others.

Check the status monitor of the printer. Most often, you’d see that the printer needs maintenance when there are gaps or faint areas or streaks that appear when you print any document, misaligned print outs, and clogged nozzles. Utility maintenance can be used to fix the printer.

Another problem for failure to print is the insufficient ink supply. Replace printer ink cartridges if the printer prompts you to. You can use the maintenance utility for this.

Paper Jams

A simple trick on fixing the printer when it comes to paper jam is by reinstalling the papers the correct way. If this didn’t fix the printer problem, check the paper path if there are any blockage and remove it (usually papers/dust).

Check for Error Messages

The printer has its own sort of tech support installed. There are error messages or codes that pop out when the printer fails to print. You have to be mindful of these. You can try fixing the printer by following the suggested resolution given by the printer or you can refer to the manual that came with the printer. Different models/types of printers have their own error codes and specific resolution to fix the printer, so check your manuals.

Hence, before you run to the kiosk or anywhere else in order to solve your printer problem, try doing these simple tips on fixing printers because in the long run, you’d benefit more from troubleshooting and fixing the printer. It would save you time, effort and money.


Printer Troubleshooting At Home


Posted by Richerd Wilson | Posted in , | Posted on 2:17 AM

Are your printers unable to print? Is your printer producing that odd clanking noise? Do you always have paper jams? If you are encountering these problems with your printer, then it's time for you to at least know something about troubleshooting for your printer.

Troubleshooting according to Stephen Bigelow is an odd pursuit that falls somewhere between being an art and a science. Success in this takes a keen eye, a clear head, and a real understanding of the printer mechanism and a healthy dose of patience and persistence.

In order to troubleshoot a printer successfully, you will need to be able to first identify the problem clearly; second, isolate the problem to some software or hardware fault; third, correct the suspected fault quickly and cost-effectively; and last, retest the printer to ensure that the fault has been corrected. If the problem persists, you will need to start the cycle again from the beginning. By this time you will really need a dose of patience and persistence. But take note, this is a tried and true technique used by many professional technicians.

A printing company reviews that the most important part of all troubleshooting is your safety. You must also be aware of the value of the printer that you are trying to fix especially when you don't own it or it belongs to someone else. You have to handle it with care.

The following guidelines offer some important suggestions that may help to ensure your personal safety, save valuable time, and improve your effectiveness in troubleshooting. (Stephen Bigelow, 2000.)

First, always try the printer first and examine its symptoms before making any moves. Making a repair based on descriptions given by someone else's vague or partial description of a problem can send you running in circles.

Next, you need to check the basics. You need to check if printers are properly connected to a working pc. Make sure that the printer powers on properly and is using a known good printer cable attached to a properly configured printer port.

Check the consumables. Proper printing relies on an adequate supply of acceptable paper and fresh media like toner, ink, ribbon and so on. Many printing problems can be traced to odd paper or expired media. That is why you need to always verify that your printer is using the recommended paper and fresh media before concluding that there is a more serious problem.

You can also check the product manual. A printer's user guide contains helpful information regarding set-up, recommended paper types, upgrade requirements and so on. If you don't get your needed info on the manual, check some online printing reviews to see if they have articles similar to your case.

Remember to always turn the printer off and unplug it from its AC outlet before working on it, especially when troubleshooting requires that you check the inside part of the printer. This prevents the possibility of accidental electrocution.

Let the printer cool first before opening or working on it. Impact print heads and laser fusing rollers can become extremely hot during normal operation.

Never add lubricants. Modern printers are designed with mechanisms that do not generally require lubrication. Do not add lubricant unless it is specifically suggested in the user manual and use only a minimum quantity.