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HP Printer Error codes 14

ERROR 14 No EP Cartridge or No Toner Cartridge

  • No toner cartridge or cartridge not fully seated - pull it out and install it again. On the IIP/IIIP the connections for the high voltage are made on the left side of the printer so you may want to favor that side as you install the cartridge.
  • On the II and III Series printers, this error message can be caused by a faulty paper control PCA. This is the board* mounted to the DC power supply which is in the right front corner of the printer. Press the spring contacts and listen for the micro switches. You should hear a definite clicking.
  • On the II and III Series and the IIISi/4Si, make sure at least one of the two drum sensitivity tabs are present. These are small rectangular blocks of plastic which contact the switches in the printer.
  • On the 4V/4MV check the toner cartridge micro switch on the High Voltage PCB - SW501.
  • Also on the 4V/4MV check the door open sensor (PS402) on the terminal board located under the transfer roller.
  • Can also be caused by a defective DC controller. Pretty rare though.
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HP Printer Error Code 10

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